88ph Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

Full Policy

What We Collect, Why We Need It, and What You Can Do About It

Information We Collect

When you register for an account at 88ph, we collect personal information that is necessary to verify your identity and deliver platform services to you. This includes your full legal name, date of birth, residential address in the Philippines, mobile number, and email address. During the payment process, we collect transaction identifiers and the details of the payment method you use — such as your GCash or Maya account reference — though we do not store full card numbers or full banking credentials on our systems. We also collect technical data generated by your device and browser when you access the platform, including IP address, device type, operating system, session duration, and pages visited. This technical data helps us keep the platform secure, detect fraud, and improve the overall experience for Filipino players.

How We Use Your Information

88ph uses the personal data you provide primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify that you meet our age and location eligibility requirements. We also use your data to comply with our obligations under applicable Philippine law and regulatory requirements, including anti-money laundering rules. From time to time, we may use your contact details to send you service-related notices — such as updates to these policies, account security alerts, or promotional offers if you have opted in to marketing communications. Technical and usage data helps us analyse platform performance, fix issues faster, and tailor the experience for mobile-first players in the Philippines. We do not use your data to make fully automated decisions that have legal or similarly significant effects on you without human oversight.

Sharing Your Data

88ph does not sell your personal information to third parties for marketing or advertising purposes. We share data only with trusted service providers who assist us in operating the platform — for example, payment processors who facilitate your GCash or bank transfer transactions, identity verification providers, and fraud prevention systems. These partners are contractually required to handle your data securely and only for the purposes we specify. We may also disclose data to government authorities or regulators in the Philippines when required to do so by law, court order, or regulatory directive. In the event that 88ph undergoes a merger, acquisition, or asset sale, your data may be transferred to the succeeding entity, and you will be notified as required by applicable data protection law.

Data Retention

We retain your personal data for as long as youraccount is active and for a period thereafter as required by Philippine law and our regulatory obligations. For most account holders, this means we keep your records for a minimum of five years after your last transaction or account closure, whichever is later, in line with anti-money laundering and tax compliance requirements. After the applicable retention period has expired, we securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request account closure, we will stop using your data for active platform services immediately, but we are still required to retain certain records for the legally mandated period before deletion. You may contact our support team through your account dashboard if you have specific questions about how long a particular category of your data is held.

Cookies and Tracking Technologies

88ph uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without breaking core functionality such as your session and payment flows. We also use analytics cookies that help us understand how players in the Philippines navigate the site, which pages load slowly, and where users commonly encounter issues — this information is used only to improve the platform. You can manage non-essential cookie preferences through your browser settings at any time; however, disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of 88ph.

Security Measures

We take the security of your personal data seriously and apply industry-standard technical and organisational safeguards to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 88ph platform is encrypted using TLS. Sensitive account information is stored using secure hashing and encryption methods, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We conduct regular internal reviews of our security practices and work with qualified third parties to assess potential vulnerabilities. Despite these measures, no online platform can guarantee absolute security; if you suspect that your account has been compromised, you should change your password immediately and contact our support team through your account dashboard.

Your Rights Under Philippine Data Protection Law

As a data subject under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights regarding the personal information that 88ph holds about you. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of your personal data, to correct inaccurate information, and to object to processing that is not necessary for the performance of our contract with you or for our legal compliance obligations. You also have the right to erasure of your data once the legally required retention period has passed, and the right to data portability in a structured, commonly used format where technically feasible. To exercise any of these rights, please submit a request through your account dashboard or by contacting our support team; we will respond within the timeframe prescribed by applicable law.

Children and Minors

88ph does not knowingly collect personal data from individuals under 21 years of age, which is the minimum legal age for online gaming participation as applied by our platform in the Philippines. If we discover that an account has been registered using the details of a minor, we will immediately suspend the account, void any associated transactions, and delete the collected data as quickly as our legal obligations allow. Parents or guardians who believe that a minor has registered on the platform should contact our support team without delay. We encourage responsible adults to make use of parental controls and device-level restrictions to prevent underage access to online gaming platforms. Age verification checks are applied during registration and may be repeated at any point if account activity raises eligibility concerns.

Changes to This Privacy Policy

88ph may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or regulatory guidance in the Philippines. When we make material changes, we will notify registered users through the platform or via the contact details associated with your account, and we will update the "Last Updated" date at the top of this page. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have concerns about any change to this policy, you are welcome to contact our support team before continuing to use the platform.